Application Services

malomatia is a leading provider of various application services using various trusted technologies and solutions. Our teams customize and develop different applications for our clients, no matter the industry or purpose. ERP – Oracle

• Enterprise Resource Planning (ERP)
• Customer Relationship Management (CRM)
• Enterprise IT Integration

ERP – SAP

• Enterprise Resource Planning (ERP)
• Customer Relationship Management (CRM)

Custom Application Development

• E-Services
• E-Tendering
• Custom Application Development
• Business process Management (BPM)

Enterprise Resource Planning (ERP)

malomatia provides ERP solutions including planning, purchasing, payroll, finance, human resources, supply chain, and customer relationship management. Enterprise Resource Planning (ERP) applications help organizations manage their important business functions by putting resources to the best possible use. ERP solutions offer real-time analysis of key performance indicators required to measure performance. Human Capital Management Solution malomatia has packaged a customized human capital management tool to meet the business needs of Qatari organizations. Integrating Qatari law requirements with best practice standards, malomatia ERP-based human capital management solution allows clients to develop a roadmap to meet current and future targets. Core Human Capital Management Package Establish core HR and payroll management functions that ensure efficient performance.

• Innovative compensation plans
• Paperless payroll processing
• Retroactive processing
• Monitor your regular payroll cycle, from data entry to fully reconciled results
• View the complete history of payroll results

Moderate Capital Management Package Moderate HR package enables professional, timely management of all interactions between human resources departments and employees. Elimination of direct interaction between employees and HR through self-service requests validated by the system without the need to physically check with HR.

• Leave application with automatic advance payroll payment, notification to prepare exit permits, no objection letter and Hajj leave
• Return from leave request to adjust the employee’s balances
• Loan applications
• Annual and promotion appraisals
• Qatari employee certificate templates
• Performance management

Full Capital Management Package

• Core and moderate package features, plus:
• Integrated time and attendance systems
• Overtime calculation integrated with payroll
• Manage employee training and courses
• Online recruitment system to automatically match suitable candidates for the desired position

Financial Management malomatia has Financial Management Solution (FMS) delivers integrated reporting tools that adapt to your business needs. This system improves transparency the organization and strengthens control to enforce compliance with regulatory policies. It also enhances budget preparation using Oracle Hyperion application, which offers streamlines, reports and analysis. Supply Chain Management malomatia’s Supply Chain Management solution can transform operational models by aligning business strategies, optimizing global operations and enhancing capabilities of your supply chain workforce.

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) tools help to manage the relationship between clients and their current and future customers, aiming to deliver a more rewarding and engaging experience through the use of technology solutions to manage information, automate processes and market products and services to customers on an ongoing basis. malomatia’s CRM clients benefit from a complete range of solutions covering analysis of current interactions, improving business performance, delivering personalized services, and managing workflow based on these and many more targeted insights.

Enterprise Content Management

malomatia helps its clients develop strategies tools and processes to capture, organize, manage, store and protect information from across the organization. The result is a content management solution that covers the entire lifecycle of an organization’s intellectual content and property. This results in structured intelligence that can help drive business processes, growth ambitions, improve service levels and ensure compliance with internal and external regulations. Enterprise Content Management (ECM) is an integrated solution, often connected closely with other systems, such as digital assets, unsecured communications such as email, forms, documents, imaging, and detailed record management solutions.

Enterprise IT Integration

Increase business agility and efficiency through innovative service-oriented architecture and advanced systems tailored to meet unique needs. Each solution is accompanied by a detailed audit to understand needs and tailor solutions to meet those requirements. Clients benefit from malomatia's strong partnerships with global technology leaders and a team of in-house subject matter experts with extensive experience in the public and private sectors, especially supporting government clients.

Custom Application Development

malomatia offers comprehensive application development solutions tailored for electronic services from inception to delivery. These can be suited for a number of sectors and targeted results. malomatia also verifies the quality and efficiency of applications and underlying infrastructure, leveraging deep industry expertise to identify competencies and provide tailored best-practice-based recommendations. Key Functionality

• Requirement gathering and analysis
• Application architecture and design
• Application development
• Application testing
• Application deployment and transition
• Phased roll-out and transition

Key Benefits

• Simplified delivery of services to customers
• Improved productivity of business/government agencies
• Improved customer service
• Unparalleled innovation
• Improved transparency of business processes
• Improved interactions with customer

Managed Services

Drive your IT operations excellence malomatia′s IT Managed Services offering consists of integrated smart technologies, in-depth expertise, special delivery approach, and advanced tools and processes. We enable our clients to implement a unique strategy aimed at helping them address their business demands and meet new challenges. malomatia offers a wide range of capabilities in IT managed services across six (6) core domains that can be tailored to our customers’ budget and business goals:

• IT Infrastructure Management
• Security Management
• Networks Management
• Service Desk Management
• Monitoring Management
• Applications Management

Our holistic approach helps our customers achieve ultimate business benefits including the following:

• Overcoming day-to-day infrastructure challenges
• Reducing IT risks
• Enhancing IT security
• Predicting monthly costs
• Enjoying expert level support
• Boosting IT services availability
• Improving operational efficiency
• Enhancing IT services operations and management
• Enabling business growth

E- Learning services

malomatia offers a turnkey solution that is designed from the ground up to meet an organization’s e- Learning needs that seamlessly integrates with existing training and human resources systems. malomatia offers deep-rooted expertise with globally and locally experienced subject matter experts who have helped build many national e-learning IT projects. In recent years, malomatia has worked closely with the Ministry of Transport and Communications (formerly known as ictQATAR) to provide implementation support for the Qatar National e-Learning Portal which has introduced e-Learning to over 60 organizations in Qatar. From large organizations to small ones, malomatia is able to tailor e-Learning technology solutions to meet varying scopes of training needs and budgets. These include tailored e-Learning packages that match specific organizational goals. malomatia’s Corporate e-Learning solutions cover five categories:

• Learning management Systems/Talent management Systems
• Off the Shelf e-Learning Packages
• Custom Content Creation
• Adoption Services and Consulting

Some of malomatia most requested eLearning bundles are:

• Management Essentials
• Project Management
• New Hires
• Leadership Bundle
• Information Security
• Arabic Language-Best Seller

Learning and Talent Management Systems

malomatia implements, optimizes and customizes Saba’s Learning Management Suite to drive higher adoption and better learning effectiveness with a highly relevant, personalized, learner-centric user experience.

Off the Shelf e-Learning Packages

malomatia has strategic partnerships with a range of leading content providers to deliver e-Learning solutions that meets clients' needs and ambitions. These strategic partnerships cover many world-leading content providers and offer a wide range of packages on a state-of-the-art platform.

Custom Content Creation

Custom Content Creation includes designing, planning and creating bespoke e-Learning training courses in Arabic and English. Solutions include:

• Customized e-Learning curriculums
• 3D virtual interactive labs
• 3D game-based learning
• Skills building campaigns

Adoption Services and Consulting

Over the years, malomatia has worked closely with clients to establish strong relationships and help them through each critical stage of planning, deployment, marketing and managing the success of their e- Learning programs. malomatia’s e-Learning packages come with value-added services as standard to ensure strong implementation and the highest level of return on investment. The following consultation services are offered:

• Content Alignment
• Adoption Planning and Implementation
• Change Management
• Internal Marketing to Drive Utilization
• Measurement Planning
• Customer Engagement and Best Practices
• Program Reviews to meet Best Practice standards

All e-Learning solutions are designed to ensure successful implementation and uptake of any e-Learning project.