malomatia’s Government Portal Solution offers ‘One Stop Access’ to information & services
To help government agencies achieve their strategic business goals, leading Qatari IT Services Provider, malomatia, is offering a Government Portal Solution that provides trusted ‘One Stop Access’ to online government transactions and public services.
The government’s flagship portal that brings together the widest range of public service information and services in one place, comprises a portal framework that enables cross government initiative — Joining up government agency electronic service delivery, in a way that is easy to use, and all in one place for citizens. Targeted to enhance efficiency, and reduce cost, the newly designed solution allows agencies to implement self service portals, thereby, empowering the citizen and business community alike.
The solution involves Improving Usability and Attractiveness of the portal (User Experience), Web Content Automation and Portal Taxonomy, Rapid development of eServices, Mobile services, Integrated Search Functionality, Solution Transition, and Support & Maintenance.
Explaining the benefits of the solution, Gerry Mc Carthy,e-Government Program Manager, Government Services Business Unit, malomatia, maintained,“Governments and public services worldwide, are today focusing on reaching out to their target audiences in order to transform their (internal and external) relationships with the use of Information Technology.
Acknowledging this global trend, we at malomatia are offering our customers in the public and private sectors, in delivering portal-based solutions to provide integrated online transaction and supporting forms, consistent user experience, improve knowledge management, team collaboration, and ultimately increase customer satisfaction”.
To this effect, malomatia provides a dynamic solution delivery methodology based on the Industry’s best practices while catering for the ever changing user needs.
Citing the emergence of latest global trends in e-government, Mohammed Emadi, Manager, Professional Services, malomatia, concluded, “While government agencies and enterprises face the rising challenge of keeping up-to-date with new and innovative technology, it is here that an experienced IT Services Provider like malomatia plays a crucial role in carefully scrutinizing its customer organization’s needs and offering the required solutions”.
