Full EA Implementation and EA Office Operation Services

Civil Services and Government Development Bureau (CGB)

Project Description

Project Overview & Client Requirements

The Civil Service and Government Development Bureau (CGB) required a comprehensive solution to streamline and enhance their enterprise architecture (EA) capabilities. They needed a robust framework to align their business processes, IT infrastructure, and strategic goals. The primary objectives were to improve efficiency, eliminate redundancies, and empower decision-makers with precise and timely insights.

CGB sought a partner who could provide not only the necessary tools but also the expertise to establish and operate an EA office effectively.

Provided Solutions

Providing iServer: malomatia introduced the powerful Orbus iServer software to CGB. This state-of-the-art EA repository software allowed all employees, based on their roles and privileges, to access EA components seamlessly through a user-friendly web portal, full suite of automated reports, iServer provided decision-makers with timely and precise insights. This enabled CGB to have a holistic view of their systems, streamline processes, and make informed decisions that aligned with their strategic goals.

Building the EA Office: malomatia’s consultancy services were pivotal in establishing a dedicated EA office at CGB. This office was responsible for capturing and documenting all components of CGB’s business and IT layers, from strategic pillars to the smallest IT components. By logically linking these components together, the EA office provided a comprehensive overview of the organization’s architecture. Adhering to the Government Enterprise Architecture Framework, the EA office enabled CGB to see the big picture from top to bottom, facilitating a deeper understanding of the relationships between different EA components.

Operating the EA Office: In addition to setting up the EA office, malomatia provided managed services to ensure its smooth operation. Expert EA consultants were outsourced to run the office, working closely with CGB’s staff. This arrangement ensured that all EA layers were maintained, and the staff were well-equipped to continue the operations independently. The consultants also focused on enabling CGB’s staff, providing the necessary training and support until a full handover is completed.

Achieved Results

The collaboration with malomatia resulted in:

  • Full implementation of an EA framework at CGB.
  • Real-time access to critical EA components, empowering decision-makers with actionable insights.
  • Comprehensive documentation and logical linking of all business and IT elements, providing a clear roadmap for CGB’s digital transformation journey.
  • Enhanced and maintained CGB’s EA capabilities, ultimately achieving operational excellence and aligning with Qatar’s broader digital transformation goals.

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